360Robot - 360smart
★ 2.2What it actually doesApp for managing the 360 Smart robot vacuum, but after recent updates it frequently loses connection with the device — the vacuum does not appear in the app despite being physically functional.
Actually does
- ✓Smart home control95% of reviews
- ✓Cloud sync(bonus)15% of reviews
- ✓Offline-first(bonus)30% of reviews
Claimed, but not confirmed by reviews
- ⚠Виртуальные стены и запретные зоны
- ⚠Разделение на комнаты (автоматическое и ручное)
- ⚠Режимы подметания и мытья
- ⚠Calendar
- ⚠GPS Tracking
Common complaints
- ✗Connection loss between app and vacuum85% of mentions
«The app can't see the vacuum, says the device is offline with 0% battery, but the vacuum starts from the button and drives around the apartment»
- ✗Regression after update (version 11.1.7)40% of mentions
«After updating to 11.1.7, the vacuum started glitching terribly, confusing the map, turning off, and so on. It's impossible to use.»
- ✗Map not displaying or displaying incorrectly35% of mentions
«The robot goes to a random room, while the map shows no status, just a white screen»
- ✗Non-functional customer support25% of mentions
«It's impossible to write to tech support. Support doesn't respond properly»
- ✗Slow app startup10% of mentions
«The app opens on the 20th try, you have to press the icon for an incredibly long time to get in»
What people praise
- ★Vacuum physically works when started from button
«The robot starts from the button and cleans without issues»
- ★Years of reliable operation before degradation (3-4 years)
«360 S7 worked for four years without any issues»
- ★Periodic fixes when the app starts working
«A miracle happened, suddenly the app started working, all by itself»
- ★Convenient app interface
«The app works well with the vacuum, it's a convenient app»