Дикси: Клуб Друзей и доставка
★ 2.9What it actually doesThe Dixi app allows participation in a loyalty program with cashback, obtaining product discounts, scanning barcodes to check prices, ordering product delivery or in-store pickup, but frequently fails to open, favorites feature does not work, and authorization and synchronization issues persist.
Actually does
- ✓Loyalty cards15% of reviews
- ✓VPN(bonus)25% of reviews
- ✓Two-factor auth(bonus)15% of reviews
Claimed, but not confirmed by reviews
- ⚠Customer Support
- ⚠Coupons
- ⚠Food delivery
- ⚠QR scanner
- ⚠Избранные товары
- ⚠Price comparison
- ⚠Grocery delivery
Common complaints
- ✗App won't open / constantly throws "no internet" error35% of mentions
«After the update it won't open! Says there's no internet!»
- ✗Favorites feature not working — products not saved, list is empty, not updating40% of mentions
«The favorites list doesn't show, I can see the number 3, but when I open the section — nothing»
- ✗Authorization and registration issues — error when entering SMS code, email registration fails15% of mentions
«App registration didn't go through, email didn't link. Getting an error when entering the SMS code»
- ✗App blocks functionality when VPN or ad blocker is present, even if not in use20% of mentions
«Says VPN is enabled even though there's none on the phone. It's detecting VPN status and shows a blocking screen, preventing the app from working»
- ✗Checkout not working — checkout button unresponsive, cart won't load15% of mentions
«Cart won't load at all. The checkout button won't respond»
What people praise
- ★Loyalty program with cashback up to 40%
- ★Large product catalog (5000+)
- ★Information about promotions and discounts