СберПраво
★ 4.4What it actually doesSberPravo is a platform for obtaining online legal consultations on various topics (family disputes, inheritance, automotive issues, real estate, taxes). However, it operates unstably with frequent complaints about unresponsive lawyers, long response times, technical problems, and unauthorized charges.
Actually does
- ✓Онлайн-консультации юристов40% of reviews
- ✓Messaging15% of reviews
- ✓Телефонные консультации20% of reviews
- ✓Subscription35% of reviews
Claimed, but not confirmed by reviews
- ⚠Подбор юриста из каталога 2000+
- ⚠Помощь в судебных разбирательствах
- ⚠Гарантия возврата денег
Common complaints
- ✗Lawyers don't respond or respond very slowly30% of mentions
«Have to wait a very long time for a lawyer's response! / They don't respond to inquiries»
- ✗Unauthorized subscription charges without consent15% of mentions
«Auto-charging for a half subscription is illegal! / I didn't ask to sign up for a subscription, why was I charged?»
- ✗Poor quality of legal assistance and consultations20% of mentions
«This is a completely useless service. The staff don't know anything themselves / In my opinion, they completed the service at 10%»
- ✗App crashes and freezes10% of mentions
«All apps on my smartphone work fine, except this one / Opens and hangs on the splash screen»
- ✗Poor support, can't find help10% of mentions
«I can't find answers to my inquiries. Make it simpler»
What people praise
- ★Professional and competent lawyers
«Useful thing. Competent lawyers / Very satisfied with the lawyers' consultations»
- ★Quick problem resolution
«Solved problems quickly»
- ★Wide range of legal services
- ★Clear description of services and situations