YouDo: работа, ремонт, уборка
★ 4.7What it actually doesYouDo is a services marketplace where customers find specialists and contractors to perform various tasks (repairs, cleaning, freelance work, tutoring, etc.), but often requires paid responses from contractors and is periodically accused of charging for unused services.
Actually does
- ✓Marketplace40% of reviews
- ✓Размещение объявлений и заказов10% of reviews
- ✓Каталог услуг по категориям5% of reviews
- ✓Прямое общение заказчик-исполнитель10% of reviews
- ✓Профили исполнителей и заказчиков5% of reviews
- ✓Платная система откликов(bonus)40% of reviews
- ✓Безлимитные подписки(bonus)15% of reviews
- ✓Freelance20% of reviews
- ✓Job search15% of reviews
Common complaints
- ✗Mandatory payment for responses40% of mentions
«Complete absence of free responses for contractors/trial period. First you pay, then you find out what comes of it»
- ✗Charges for unused/dead tasks15% of mentions
«The service charges money for 'dead' tasks. I have over 10 cases where the customer didn't even log in, but they still charged me for the response»
- ✗Poor payoff ratio: high costs, few orders15% of mentions
«I paid for responses, spent 2500 rubles over several days, and in the end got only one small task»
- ✗Weak technical support and ignoring complaints10% of mentions
«Chat support just sends template responses and ignores arguments about poor service quality»
- ✗Insufficient number of orders in some categories10% of mentions
«After purchasing unlimited access for 3 months, very few tasks arrive. Only 2 orders in 10 days»
What people praise
- ★Direct connection between customers and contractors without intermediaries
«It's great that skilled people have the opportunity to work with customers directly, without going through intermediaries»
- ★Very wide range of services
«Great site for finding work and contractors in various fields»
- ★Convenient search for masters and specialists by category
«Easy to find a master and find an order yourself. Convenient app»
- ★Reliable and stable platform performance
«Convenient and very useful platform. I use it often»
- ★Large base of professionals (3.5M+)
«We have over 3,500,000 real professionals with us - freelancers and contractors»