СМУ Плюс: Умный дом
★ 2.8What it actually doesVideo intercom management app: view live video, receive video calls, and open the building entrance door. In practice, it suffers from call instability, camera issues, and frequent crashes.
Actually does
- ✓Smart home control90% of reviews
- ✓Video calls85% of reviews
- ✓Push Notifications(bonus)35% of reviews
- ✓Video player40% of reviews
- ✓Архив видео с домофона и камер(bonus)10% of reviews
- ✓Multi-account(bonus)5% of reviews
- ✓Customer Support(bonus)10% of reviews
- ✓Dark mode(bonus)10% of reviews
Common complaints
- ✗Calls don't arrive on phone or arrive unstably (1 out of 5-10 times)60% of mentions
«Call doesn't come through on the phone. One out of 10 times the phone rings.»
- ✗Door open button doesn't work or returns an error40% of mentions
«No door open button, the app wasn't completed at all»
- ✗Video playback error, camera not working or lagging30% of mentions
«Constant video playback error. Unreliable app»
- ✗App freezes, lags, fails to launch, or requires reinstallation35% of mentions
«Constantly crashing, calls come through sometimes but don't come through other times»
- ✗Call notifications not arriving or arriving unstably25% of mentions
«Notifications come and go»
What people praise
- ★Video archive allows monitoring security (car, visitors)
«Now the car is always under control»
- ★Convenient door opening from phone, even without a key
«Convenient to open the door without going to the intercom handset»
- ★Ability to install on multiple devices (phone, tablet, TV)
«installed the app on phone, tablet, and TV»
- ★Works reliably with stable internet and proper configuration
«With stable internet on the phone, all calls always come through»
- ★Simple and intuitive interface
«Simple setup, intuitive interface»