ГномГуру CRM: Запись клиентов + напоминания
★ 4.4What it actually doesГномГуру CRM — приложение для управления записями клиентов с автоматическими напоминаниями через мессенджеры и SMS, онлайн-формой записи и аналитикой для малого бизнеса (салоны, автосервисы, медицина).
Actually does
- ✓Task management95% of reviews
- ✓Calendar70% of reviews
- ✓Reminders60% of reviews
- ✓Messaging50% of reviews
- ✓Customer Support70% of reviews
- ✓Cloud sync40% of reviews
- ✓Automation30% of reviews
Claimed, but not confirmed by reviews
- ⚠Web app
- ⚠Data export
- ⚠Data import
- ⚠Гибкая настройка полей БД под вид бизнеса
- ⚠Автоматические поздравления с днем рождения
- ⚠Multi-account
- ⚠Widgets
- ⚠Ad-free
Common complaints
- ✗Issues with receiving online requests (not arriving, not displaying in records)7% of mentions
«Online requests from clients don't arrive and don't appear in the records»
- ✗Instability after updates (freezes, crashes, endless synchronization)22% of mentions
«Apparently you fixed synchronization in such a way that it now doesn't stop, and the app freezes every 2 minutes and crashes»
- ✗High subscription prices (unaffordable for small businesses)26% of mentions
«20k a year is too steep, prices are not affordable for small businesses»
- ✗SMS reminders not sent after updates11% of mentions
«After the update, it stopped sending SMS notifications to clients»
- ✗Sharp subscription price increase and pricing policy change15% of mentions
«I don't understand how fast you raised the subscription cost»
What people praise
- ★Responsive and competent technical support, fast issue resolution
«They responded lightning fast and fixed everything, Support team is always available»
- ★Simplicity and ease of use of the interface
«Extremely easy to use, everything is clear, never lets you down»
- ★Long-term stability and reliability (years of use)
«I've been using the app for over 5 years... I love the simple and complete data recovery»
- ★Reliable automatic reminders to clients
«I like the automatic SMS reminders. Convenient for both me and clients»
- ★Significantly simplifies and speeds up client and appointment management
«Significantly streamlined the appointment process, I completely gave up on my paper notebook»