URBANFIT.
★ 4.5What it actually doesApp for booking group fitness classes with schedule viewing and membership tracking, but with significant issues in subscription management, payment processing, and lack of built-in support.
Actually does
- ✓Task management40% of reviews
- ✓Push Notifications5% of reviews
- ✓Subscription50% of reviews
- ✓Recurring payments(bonus)25% of reviews
- ✓Biometric Authentication(bonus)5% of reviews
- ✓Управление листом ожидания(bonus)15% of reviews
- ✓Просмотр расписания тренировок20% of reviews
Common complaints
- ✗Subscription cancellation only available by visiting the club23% of mentions
«They require me to come in person. They don't respond to my arguments about being unable to visit.»
- ✗Automatic charging issues, unable to change payment method in app20% of mentions
«Automatic charging doesn't always work for some reason»
- ✗App doesn't work without internet, can't access the gym7% of mentions
«Can't access the gym without internet»
- ✗App freezes when opening booking, desync between status and waitlist13% of mentions
«The app freezes when opening booking, you can't book on the first try»
- ✗No built-in support in the app, no responses to inquiries20% of mentions
«Errors happen in the app, but dealing with them through the hotline isn't very convenient»
What people praise
- ★Convenient booking for group workouts
«Easy to book classes and track your subscription status»
- ★Booking system prevents overcrowded classes
«Group classes with booking system mean no crowds, no rush to grab a spot, which is really convenient»
- ★Wide selection of group classes (dancing, strength training, etc.)
«There's everything from dancing to strength training»
- ★Everything you need in one app
«Convenient to book classes, everything in one place!»
- ★Gym occupancy display helps plan visits
«Show the number of people instead of gym occupancy percentage»