Альфа-Бизнес
★ 4.7What it actually doesMobile banking app for Russian sole proprietors and LLCs with features for managing settlements, payments, analytics, and counterparty interactions. Generally operates stably, but users report delays in payment processing and support issues.
Actually does
- ✓Banking80% of reviews
- ✓Payment Tracking70% of reviews
- ✓P2P payments65% of reviews
- ✓Financial Reporting40% of reviews
- ✓Digital Signature35% of reviews
- ✓Expense Categorization30% of reviews
- ✓Customer Support20% of reviews
- ✓Biometric Authentication10% of reviews
- ✓Data export10% of reviews
- ✓File sharing10% of reviews
- ✓Tax reporting10% of reviews
- ✓End-to-end encryption(bonus)5% of reviews
- ✓Push Notifications10% of reviews
Claimed, but not confirmed by reviews
- ⚠FX rates
- ⚠Offline maps
Common complaints
- ✗Automatic subscription to paid services without explicit consent5% of mentions
«As soon as funds appeared on the account, they activated a paid service and charged me»
- ✗Payment processing delays (several days instead of promised one day)10% of mentions
«Payments take several days to process. Urgent issues aren't resolved even in a day!»
- ✗Updates from insecure sources, fails corporate security checks5% of mentions
«Constant updates from insecure sources. The app fails security checks on 5 points»
- ✗Poor support: bots instead of specialists, long hotline queues8% of mentions
«The hotline is a nightmare. They put you through to their bots as if they could actually solve the problem!»
- ✗Auto-update failure (app does not update automatically)3% of mentions
«The mobile app doesn't update itself. I have to go through the browser»
What people praise
- ★Automatic tax calculation and deadline reminders
«Taxes are calculated automatically, and I'm thrilled about it»
- ★Payment speed (less than 1 minute, credited same day)
«I spend less than a minute on a transfer»
- ★Convenience of signing documents with electronic signature
«Very convenient that you can sign multiple documents with one signature at once»
- ★Intuitive interface without unnecessary features
«In Alfa Business everything is well thought out, there's nothing unnecessary»
- ★Quality analytics on income, expenses, and partners
«Very convenient analytics. It has everything you need to optimize your business»