Налоги ФЛ
★ 4.8What it actually doesRussian Federal Tax Service application for individuals, enabling users to check tax debt, submit declarations and deduction requests, but suffering from chronic authorization, accessibility and stability issues.
Actually does
- ✓Tax reporting35% of reviews
- ✓Budget tracking20% of reviews
- ✓Оформление налоговых вычетов25% of reviews
- ✓Two-factor auth(bonus)8% of reviews
- ✓Интеграция с порталом Госуслуг(bonus)30% of reviews
- ✓Уведомления о статусах платежей и документов(bonus)8% of reviews
Claimed, but not confirmed by reviews
- ⚠Информация об объектах имущества
- ⚠Сведения о доходах
- ⚠Информация о предстоящих платежах
- ⚠Digital Signature
Common complaints
- ✗Widespread authentication issues (error messages, inability to log in)35% of mentions
«An unexpected situation occurred, our specialists are already working on it. Data processing error. Please try again later.»
- ✗App crashes and instability (white screens, freezing, unable to open sections)28% of mentions
«App doesn't open... When trying to send documents - white screen»
- ✗Bugs in filling out tax deductions (organization search errors, unable to submit)12% of mentions
«When trying to submit tax deduction documents it says 'perform organization search', cleared everything 10 times - won't let me proceed»
- ✗Incomplete data display (declarations from some years disappear, information hangs)8% of mentions
«The declarations section doesn't show all previously submitted declarations... the deduction information has been stuck for half a month»
- ✗Frequent forced logout (user logged out when closing the app)6% of mentions
«When you close the app, it logs you out and you have to authorize every time»
What people praise
- ★Tax tracking and debt monitoring feature works
«Pay your taxes! Sleep peacefully... overall the app is good»
- ★Notifications about tax payments come on time
«When you need to pay taxes, notifications come from everywhere and everything displays perfectly in the app»
- ★App interface is convenient (when it works)
«The interface and everything. Convenient.»