Яндекс Еда: доставка еды
★ 5.0AndroidAppGalleryRuStore
What it actually doesAn app for ordering food and goods delivery from stores and restaurants with courier tracking, but frequently suffers from delays, delivery time calculation errors, order cancellations without refunds, and inflated markups.
35%Marketing ≈ reality20%Stability99%Live project
Actually does
- ✓Order Tracking30% of reviews
- ✓Food delivery90% of reviews
- ✓Grocery delivery80% of reviews
- ✓Coupons40% of reviews
- ✓Subscription(bonus)20% of reviews
- ✓Интеграция с Яндекс.Пей и банковскими картами(bonus)20% of reviews
Claimed, but not confirmed by reviews
- ⚠Фильтры по типу кухни и категориям блюд
Common complaints
- ✗Regular delivery delays and inaccurate delivery time estimates40% of mentions
«Promised delivery time 36 min... Order cancelled at 23:00»
- ✗Order cancellations without full refunds or with long refund delays25% of mentions
«They charged the money, then it says order cancelled, you'll get the money back in a week»
- ✗Inflated markups on products and delivery fees30% of mentions
«You open the shawarma menu at 750 rubles, at the shop it's 350»
- ✗Poor order assembly quality, missing items, leaking drinks20% of mentions
«Orders constantly have missing items, leaking drinks, eaten food»
- ✗Poor UX: pop-ups, intrusive ads, difficult checkout process15% of mentions
«Tons of pop-ups, awful ads»
What people praise
- ★Wide selection of stores, restaurants, goods and dishes
«Great variety»
- ★Fast delivery from Yandex.Lavka (from 10-15 minutes)
«Delivered quickly and neatly»
- ★Discount on first order
«Liked the discount on the first order»
- ★Convenience and interface usability
«Excellent app»
- ★App is evolving and improving
«The app is amazing, it's developing»