Госуслуги Авто
★ 4.7What it actually doesThe app allows presenting driver's license and vehicle registration electronically via QR code, filing accident reports online, and paying traffic fines, but frequently experiences data synchronization issues with government databases.
Actually does
- ✓QR scanner10% of reviews
- ✓Document Management20% of reviews
- ✓Payment Tracking10% of reviews
- ✓Customer Support(bonus)10% of reviews
Claimed, but not confirmed by reviews
- ⚠Offline-first
- ⚠Оформление ДТП по европротоколу онлайн
- ⚠Подача заявления на урегулирование убытков по ОСАГО
- ⚠Электронный договор купли-продажи ТС
- ⚠Anonymous chat
- ⚠Push Notifications
Common complaints
- ✗Fines and data from previous owner or someone else's vehicle are displayed13% of mentions
«I bought a car but kept the license plate, and for some reason the previous owner's fines are showing up. The registration number and owner changed»
- ✗OSAGO insurance policy doesn't auto-load from the insurance database20% of mentions
«The new OSAGO insurance policy doesn't auto-load. It becomes valid from 00:00 today, so it should already be in the app from that time»
- ✗Incomplete or non-functional features (fines don't load completely, documents don't open)10% of mentions
«Documents won't open, photos won't display, useless app»
- ✗Ineffective support service (chatbot offers only template responses)13% of mentions
«Robot support is useless. It only offers its own prepared answers to your questions»
- ✗Internet connection issues and unstable operation7% of mentions
«Sometimes it works, sometimes it doesn't. Constantly says no internet, even though the internet is working»
What people praise
- ★Convenient storage of all documents in one place
«Good app, all documents are in one place»
- ★Overall convenience of using the app
«Удобно»
- ★Convenient fines management and payment
«Pay fines from the app»
- ★Ability to monitor your garage (vehicles)
«It's pretty nice to monitor your garage»