ОКОЛО
★ 4.5What it actually doesОКОЛО is a B2B marketplace for suppliers and wholesale buyers to post product offers and franchises, but in practice works poorly for retail customers due to minimum order volumes and issues with cashback and delivery.
Actually does
- ✓Order History
- ✓Marketplace75% of reviews
- ✓Price comparison25% of reviews
- ✓Coupons50% of reviews
- ✓Food delivery50% of reviews
- ✓Supplier management
- ✓Подключение к франшизе / франшиза в один клик
Claimed, but not confirmed by reviews
- ⚠QR scanner
- ⚠Free tier
- ⚠Сохранение товаров в 'Избранное'
Common complaints
- ✗Product mismatch with target audience: retail section contains only bulk volumes50% of mentions
«I open the app, go to the 'for home' section, open 'confectionery products', and all the items I see are only bulk, but why would I need 32 Snickers bars at home?»
- ✗Cashback issues and product delivery failures50% of mentions
«They constantly don't deliver something, promise cashback but in fact they don't give half of the cashback, and even when they do you place an order, enter a promo code, the goods arrive, but the items the promo code was used for don't arrive»
- ✗Slow customer support and long problem resolution times25% of mentions
«You write to them and the reply comes a week later, and these 3-4-5 things you wait for 2-3 months»
- ✗App is oriented toward B2B/merchandisers, not retail customers25% of mentions
«app for merchandisers and trade representatives, not for customers»
- ✗Company's attitude toward customers deteriorates after first orders25% of mentions
«Very poor attitude toward customers, at first everything is fine but after a couple of orders things change completely»
What people praise
- ★Convenient order placement
«It's very convenient to place orders»
- ★Useful for comparing prices with competitors
«I use your app only to check prices and compare with competitors»
- ★Overall impression of the app (for some users)
«Great app. I've been using it recently and I really like everything»