МегаФон
★ 3.2What it actually doesМегаФон is a mobile app for managing your phone number and МегаФон telecom services, with features for checking balance, topping up your account, managing plans, and activating additional services including video streaming and spam protection.
Claimed, but not confirmed by reviews
- ⚠Управление личным кабинетом и номером
- ⚠Проверка остатков пакетов и баланса
- ⚠Recurring payments
- ⚠P2P payments
- ⚠Invoicing
- ⚠Family plan
- ⚠Защита от спама и мошенников через ассистента Еву
- ⚠Запись разговоров
- ⚠Video streaming
- ⚠Coupons
- ⚠Игры с призами
- ⚠Смена тарифа в приложении
- ⚠AI assistant
Common complaints
- ✗Unauthorized paid services charged without user consent27% of mentions
«Money gets deducted every day for services I didn't subscribe to. These charges don't appear in my financial transactions.»
- ✗Bot assistant doesn't resolve issues, unable to reach a human operator33% of mentions
«This dumb bot is infuriating. It doesn't properly answer any question, solves nothing, doesn't call an operator, just gets on my nerves.»
- ✗Poor network quality (internet drops, slow speed, weak coverage)23% of mentions
«Mobile internet constantly disconnects, speed drops.»
- ✗Tariff increase without notice or user consent17% of mentions
«I had a plan with unlimited internet for about 400 rubles. Megafon raised my payment to 664 rubles.»
- ✗Spam marketing calls and promotional outreach7% of mentions
«The company seriously believes that opening any section is consent for marketing calls.»
What people praise
- ★Good tariff (rarely mentioned, basic quality level)
«Good tariff»
- ★Request to improve app design (dark theme)
«It's time to change the app's white theme to a noble green background with white text.»
- ★Interface is neat and convenient (rare)
«Avatar restriction doesn't prevent package sorting: the screen is neat.»