Амина
★ 4.1What it actually doesAn app for registering and managing foreign citizens in the Moscow region with geolocation tracking and document management, but suffers from frequent technical errors, geolocation issues, and ineffective support.
Actually does
- ✓Biometric Authentication10% of reviews
- ✓Document Management20% of reviews
- ✓Отслеживание и передача геолокации35% of reviews
- ✓Push Notifications(bonus)10% of reviews
- ✓Customer Support(bonus)15% of reviews
- ✓Two-factor auth(bonus)10% of reviews
- ✓Сохранение и обновление данных о месте проживания15% of reviews
- ✓Онлайн регистрация в миграционных центрах(bonus)5% of reviews
Common complaints
- ✗Constant geolocation failure and synchronization issues35% of mentions
«Geolocation hasn't been working at all for weeks, even reinstalling doesn't help. Because it's not updating geo location, they removed me from their records.»
- ✗Ineffective technical support with long response times15% of mentions
«I've been calling technical support for 4 days and they can't help. The call center is terrible, same conversation over and over, nothing gets resolved.»
- ✗Technical errors and app crashes30% of mentions
«Hi, why doesn't my app work? It shows some kind of technical error»
- ✗Authentication issues, slow photo and phone number verification12% of mentions
«I want to change my sleeping and rest place, and it asks me to go through authentication. The process is long, it says the photo didn't pass verification. I've taken photos several times, and they're clear and clean»
- ✗Slow performance and long loading times10% of mentions
«It works very slowly»
What people praise
- ★Simplifies documentation and registration process
«Great idea, it made the documentation process easier»
- ★Core functionality (when it works) is useful and convenient
«It works very well now, thank you so much to the developers!»