Госуслуги Дом
★ 4.6AndroidiOSApp StoreRuStore
What it actually doesAn application for managing housing and communal services that allows submitting meter readings and paying bills, but suffers from frequent technical failures, outdated data, and synchronization issues.
35%Marketing ≈ reality15%Stability99%Live project
Actually does
- ✓Передача показаний счётчиков30% of reviews
- ✓Оплата коммунальных счетов25% of reviews
- ✓Гостевой доступ для членов семьи(bonus)5% of reviews
- ✓No account required15% of reviews
- ✓Free tier5% of reviews
Claimed, but not confirmed by reviews
- ⚠Подача заявок в УК и получение ответов
- ⚠Управление домофоном и контроль доступа
- ⚠Голосование на собраниях собственников
- ⚠Messaging
- ⚠Просмотр отчётности управляющей организации
- ⚠Сообщение об авариях в аварийно-диспетчерскую службу
- ⚠Просмотр камер видеонаблюдения
- ⚠Управление шлагбаумом или воротами
- ⚠Заказ поверки счётчиков воды
- ⚠Оформление страховки квартиры
Common complaints
- ✗Frequent technical failures and application unavailability47% of mentions
«The app doesn't open for the second month in a row, shows maintenance message»
- ✗Incorrect and contradictory meter and address data27% of mentions
«In the app 4 for cold water supply and 6 for hot water supply... Support sends us to the suppliers»
- ✗Update issues (unable to log in without update, freezing during loading)23% of mentions
«Already 24 hours trying to update. Won't open without updates»
- ✗Payments stuck or processing slowly, payment confirmation notifications13% of mentions
«Paid once, for a month and a half it says the bill is unpaid»
- ✗Lack of notifications about scheduled shutdowns and meetings10% of mentions
«NO notifications about the planned hot water shutdown appeared»
What people praise
- ★Convenience of submitting meter readings
«One plus: convenient way to submit readings»
- ★Integration with Government Services and centralized access
«Thank you»
- ★Free application