Т-Мобайл: сотовая связь
★ 4.1What it actually doesT-Mobile mobile operator app for managing plans, expenses, and additional services (virtual number, voicemail, call recording, roaming settings), but with significant network stability issues (low speed, connection drops) and poor service quality.
Actually does
- ✓Expense Tracking35% of reviews
- ✓Recurring payments20% of reviews
- ✓Настройка индивидуального тарифа25% of reviews
- ✓Умный автоответчик (виртуальный секретарь)15% of reviews
- ✓Виртуальный номер10% of reviews
- ✓Настройка условий в роуминге15% of reviews
- ✓Customer Support15% of reviews
- ✓Определитель номера(bonus)5% of reviews
Claimed, but not confirmed by reviews
- ⚠Запись звонков
- ⚠Multi-account
Common complaints
- ✗Extremely poor signal and internet quality, interruptions, disconnections30% of mentions
«There's practically no signal... let alone internet, there's no voice connectivity»
- ✗Unexpected speed reduction, internet freezing and disconnection without explanation20% of mentions
«Spent 200 GB of internet. They disabled internet before the month ended. Advertised speed is 150 Mbps but minimum is 0.5 Mbps, currently 0.1 Mbps»
- ✗Access restrictions through whitelist, not all apps and services work10% of mentions
«NOTHING works except apps on whitelists. I can't use the browser»
- ✗SIM card delivery and activation failures, representative did not issue card7% of mentions
«Didn't issue the SIM card. The previous operator disconnected from the network, and I can't connect to T-Mobile»
- ✗Uncoordinated service disconnections and disputed billing issues10% of mentions
«But they demand payment on time»
What people praise
- ★Convenient, intuitive app with clear interface
«The most convenient app among all mobile operators. Everything is clear, there are flexible settings»
- ★Flexible individual plans, pay only for what you need
«Individual plan - I enable only what I use. And I don't pay for what I don't need»
- ★Convenient virtual secretary setup (name, voice, greeting)
«You can set up the virtual secretary - his voice, name, greeting. Awesome»
- ★Home screen with clear information about expenses, balances and services
«The main page shows the most important information - on expenses, active services, data balance»
- ★Fast and polite support via chat
«Support chat responds quickly and explains things»