Расписание электричек Туту

4.9
AndroidGoogle PlayRuStore

What it actually doesThe app displays schedules for commuter trains, airport express trains, and Moscow Central Diameters (MCD/MCK) across Russia, with information on delays and cancellations. It allows purchasing tickets and creating widgets for favorite routes. Ticket purchase functionality frequently malfunctions, and the app suffers from slow loading and ticket activation issues.

55%Marketing ≈ reality40%Stability99%Live project

Actually does

  • Public transport80% of reviews
  • Информация об опозданиях и отменах в реальном времени40% of reviews
  • Покупка билетов на электрички и поезда РЖД50% of reviews
  • Номера платформ отправления10% of reviews

Claimed, but not confirmed by reviews

  • Offline-first
  • Widgets
  • Сохранение избранных маршрутов
  • Построение оптимального маршрута с расчётом времени в пути
  • Классификация типов поездов (Скорый, Ласточка, Экспресс и т.д.)

Common complaints

  • Ticket purchase often fails: ticket does not appear in the app after payment, requires app restart27% of mentions

    «They broke the payment in the new update. Now when you buy a ticket, it shows an unpurchased ticket and sends you to the page with all tickets»

  • Double charging: users pay through the app and are charged again at exit or during validation10% of mentions

    «After buying a train ticket through the app, be ready to pay for the ride again at the exit»

  • Tickets do not activate correctly for turnstile passage, requiring assistance from staff13% of mentions

    «Bought a ticket, couldn't activate it for passage, had to show it to a station employee»

  • Support does not respond, only chatbot available, impossible to get refunds7% of mentions

    «You won't get support! ...you'll end up chatting with a stupid bot about refunds, or just have to wait deaf for an operator»

  • App often freezes, loads slowly, especially without VPN13% of mentions

    «Works FAST only with VPN. Without VPN - doesn't load, freezes»

What people praise

  • Fast and accurate updates on train delays

    «Most importantly, it shows the train schedule on time, even with the delay interval»

  • Convenient and intuitive interface, everything is clear and understandable

    «Very convenient and understandable app, I recommend it to everyone»

  • Covers train schedules across all of Russia, all types of trains and routes

    «Train schedules are available not only for capitals, but also for other cities and regions»

  • Fast ticket validation and passage (when it works)

    «Tutu works lightning-fast»

  • Saves time on trip planning

    «Accurate information, saves time»

Where to install