ЗооОптТорг
★ 3.7What it actually doesA mobile pet store app offering same-day delivery of pet goods in 1 hour, a catalog of 10,000+ products and a loyalty rewards system, but suffers from payment system glitches and price discrepancies between the app and physical store.
Actually does
- ✓Marketplace80% of reviews
- ✓Food delivery70% of reviews
- ✓Order Tracking35% of reviews
- ✓Loyalty Program35% of reviews
- ✓Product Catalog40% of reviews
- ✓Order History(bonus)24% of reviews
Claimed, but not confirmed by reviews
- ⚠Product Search
- ⚠Price comparison
- ⚠Customer Support
- ⚠Ветаптека и ветпрепараты
Common complaints
- ✗Critical bugs in payment system35% of mentions
«When you start entering card details, random fields pop up. You click on one place on the screen but something else appears there. The purchase doesn't get charged properly, it's complete nonsense.»
- ✗App prices higher than in store29% of mentions
«Prices for goods in the app are higher than in the store or on the website. Why?»
- ✗Frequent crashes and startup failures29% of mentions
«The app crashed. Everything in the catalog disappeared. After reinstalling, nothing loads, just a grid pattern.»
- ✗Poor product search, doesn't account for typos12% of mentions
«The app's search is awful, sometimes I can't find products. It doesn't account for typos, Russian transcriptions of English words, etc.»
- ✗Does not work in all cities12% of mentions
«They should indicate in advance that it does NOT work in all cities!»
What people praise
- ★Fast 1-hour delivery
«Fast delivery. Convenient, excellent quick and quality delivery.»
- ★Convenient pet store app
«Very convenient app! And a great pet store!»
- ★Product availability and wide selection
«Product availability. Price 🔥. Fast delivery»
- ★Bonus and gift system
«Fast delivery, bonuses and gifts) the kitty was happy with such attention)»
- ★Added order history and points view
«Finally they finished the app, now I can see my orders and points.»