WB Банк Бизнес
★ 4.3What it actually doesThe bank now has an app — WB Bank Business.
Actually does
- ✓Banking60% of reviews
- ✓P2P payments40% of reviews
- ✓Шаблоны платежей8% of reviews
- ✓Biometric Authentication(bonus)20% of reviews
- ✓Multi-account(bonus)4% of reviews
Common complaints
- ✗Unable to log into the app (technical error, lockout)54% of mentions
«Hasn't worked for over a month, says technical maintenance is ongoing; Can't log into the app for the second week now; Constantly shows technical error, unable to log in»
- ✗Absent or non-functional technical support48% of mentions
«Support is nonexistent. Everything is very bad; there's no tech support, no one to call, they don't answer emails; zero support»
- ✗Very slow withdrawal (5-14 days)12% of mentions
«Banks like this don't exist... you withdraw money from the seller's account on Monday, and it arrives on Friday (sometimes the following Monday)»
- ✗Basic functionality, buggy interface, difficult navigation22% of mentions
«Functionality on the level of Tetris; the app is extremely primitive and buggy; terrible application with no real features»
- ✗Payments fail and are rejected without explanation8% of mentions
«Payments don't go through. The bank rejects them for no reason»
What people praise
- ★Convenient payment templates for repeating operations
«Please add the ability to repeat an operation! Instead of filling in all the personal data again. Thank you for fulfilling this request»
- ★Fast deposits to debit card
«Money arrives on the debit card instantly, has gotten better»
- ★Active development, regular updates
«I like that you guys don't give up and keep updating the app»
- ★Overall bank experience (for active users)
«Been using the bank for 3 months, no issues; Excellent bank, excellent app»