SELA — одежда для всей семьи
★ 4.6What it actually doesSELA is a family fashion brand creating the foundation of any wardrobe and home.
Actually does
- ✓Loyalty Program8% of reviews
- ✓Product Catalog30% of reviews
- ✓Marketplace40% of reviews
- ✓Product Search20% of reviews
- ✓Order Management20% of reviews
- ✓Доставка (курьер, постаматы, магазины)15% of reviews
- ✓Biometric Authentication(bonus)10% of reviews
- ✓Навязчивые не закрываемые плашки (face ID, регион)(bonus)12% of reviews
- ✓Multi-account15% of reviews
- ✓Russian localization5% of reviews
Claimed, but not confirmed by reviews
- ⚠Order Tracking
- ⚠Проверка наличия товара в магазинах
Common complaints
- ✗Frequent crashes and freezes when opening the app42% of mentions
«The app works terribly. You open it and that's it, nothing opens further. The main page just hangs.»
- ✗Intrusive non-closeable popups demanding Face ID and region discounts10% of mentions
«A popup taking up a third of the screen for forced facial login appeared and I can't close it! I don't need this at all»
- ✗Issues with registration and login (code doesn't match, endless loading)12% of mentions
«Changed my phone, downloaded the app and couldn't log into my account, a code comes and that's it, it just keeps loading, loading»
- ✗Navigation buttons don't respond to taps18% of mentions
«Doesn't work. On the main screen there's a banner with region and discount. At the bottom buttons... sometimes the screen responds to taps, sometimes it doesn't, and only if you tap on favorites, the other buttons don't work»
- ✗Outdated inventory data for in-store products20% of mentions
«Information about product availability in different stores updates terribly... I ordered a pick-up at the store... half my order is out of stock, even though the store shows it as low in stock»
What people praise
- ★Quality of clothing and size accuracy
«I love ordering and browsing products, the app is convenient to use. The products match the specified sizes.»
- ★Attractive assortment and design (for the whole family)
«Good app, I like it... And almost my whole wardrobe is Sela»
- ★Frequent sales and promotions
«There are often sales»
- ★Convenient app interface
«Easy to use the app»