ING Nederland
★ 4.5What it actually doesYour bank is always at hand with the ING app
Actually does
- ✓Cashback and Rewards
- ✓Banking35% of reviews
- ✓P2P payments15% of reviews
- ✓Budget tracking8% of reviews
Claimed, but not confirmed by reviews
- ⚠Recurring payments
- ⚠Investing
- ⚠Two-factor auth
- ⚠End-to-end encryption
- ⚠Multi-account
Common complaints
- ✗Critical errors during registration and verification22% of mentions
«I have not been able to enter my place of birth for more than 5 days. It keeps giving me an error. I should use other letters to write 'Àà, Öö, Ëë' and so on»
- ✗Excessively long account activation (weeks)12% of mentions
«I've been trying to activate my account for a month now... Such a simple procedure is taking an outrageously long time!!!»
- ✗Document scanning and NFC verification errors8% of mentions
«ING cannot scan documents correctly and requires NFC reading, but fails while other apps work seamlessly»
- ✗App crashes and incompatibility with older devices10% of mentions
«After update I can no longer use it. Your device does not support the application»
- ✗No Russian localization12% of mentions
«The app has lots of features but it's a shame that it's written in English and there's no Russian translation»
What people praise
- ★Reliable bank with good reputation
«good bank»
- ★Convenient and fast payments
«Convenient and simple :)»
- ★Fast operations and responsive interface
«No complaints, always fast and convenient»
- ★Free application
«free; speed is top, little ads»
- ★Simple and intuitive interface
«Convenient and simple :)»