Интерсвязь. Умный город
★ 4.9What it actually doesAn app for managing smart home and city services: video intercom, building access, utilities payment, TV channels and Wi-Fi viewing, but with serious stability issues in video calls and door unlock functionality.
Actually does
- ✓Video calls35% of reviews
- ✓Открытие подъездных дверей по сети40% of reviews
- ✓Video streaming8% of reviews
- ✓Customer Support20% of reviews
- ✓Video player12% of reviews
- ✓Widgets(bonus)6% of reviews
Claimed, but not confirmed by reviews
- ⚠P2P payments
- ⚠Управление подключением Wi-Fi по городу
- ⚠Parental Controls
- ⚠Expense Tracking
- ⚠Поиск свободных мест на умных парковках
- ⚠Трансляции с камер перекрёстков и улиц
Common complaints
- ✗Video calls from intercom often don't come through, even when app is open32% of mentions
«Calls from the intercom don't come through to the phone via the app at all... it's not working now, no calls and even test calls don't go through»
- ✗Door opening function often doesn't work (50-90% failure rate)28% of mentions
«The door opening button doesn't work 90% of the time»
- ✗Support service doesn't resolve issues, endless back-and-forth without results22% of mentions
«Constantly not working, endless correspondence with support service and lack of action on their part»
- ✗App freezes, hangs, unresponsive to taps18% of mentions
«The app hangs, I wanted to subscribe to a service for 150 rubles a month, it says to select at least one of the suggested options, but how can I select anything if nothing responds to taps?»
- ✗Poor audio quality from doorbell camera, frequently cuts out10% of mentions
«The audio from doorbell video is poor, almost inaudible»
What people praise
- ★Convenience of opening door from smartphone (when it works)
«It got better 👍 after they brought back the ability to open the door from the smartphone screen 📱»
- ★Overall convenience, single app for intercom and services
«I've been using Intersviaz smart home for a long time. Thank you for creating this app»
- ★Stability during active connection
«Excellent app... high quality. Fast. Professional»
- ★Clear interface
«Excellent app: everything is clear to me»
- ★Watching TV channels in the app