POLARIS IQ Home
★ 4.5What it actually doesAn app for remote control of POLARIS IQ Home devices (vacuums, kettles, multicookers, scales and other appliances) from a smartphone, Wear OS watch and Android TV, though it frequently has connection, stability and robotic vacuum mapping issues.
Actually does
- ✓Smart home control80% of reviews
- ✓Weight tracking12% of reviews
- ✓Alice skills(bonus)10% of reviews
- ✓Customer Support12% of reviews
- ✓Multi-account(bonus)4% of reviews
- ✓Конфигурация и подключение устройств по Wi-Fi(bonus)24% of reviews
Claimed, but not confirmed by reviews
- ⚠Wear OS support
- ⚠Управление с Android TV
Common complaints
- ✗Unable to connect devices via Wi-Fi (endless configuration, timeout)24% of mentions
«The Polaris kettle doesn't complete configuration. And I'm not in the middle of nowhere, I'm in the city. I have connection everywhere.»
- ✗No real-time robot vacuum route map, buttons not working12% of mentions
«First time I see software for a robot without a real-time robot route map... Many buttons in the software simply don't work»
- ✗Scales constantly not detected by app, requires multiple retry attempts12% of mentions
«I weigh myself 10 times because the app constantly doesn't detect the scales»
- ✗App crashes, freezes, does not respond16% of mentions
«Sometimes the app doesn't even load instantly and throws me out, then writes that the app is not responding»
- ✗Support service inactive, does not respond to questions or provides repetitive advice12% of mentions
«Been struggling with support for an hour trying to connect a kettle! No results whatsoever»
What people praise
- ★Convenient device control from phone
«Works, very convenient to use»
- ★Ability to control multiple devices (vacuum cleaner, kettle, multicooker)
«I control the kettle and humidifier well»
- ★POLARIS appliances are good quality (works well, cleans well)
«Excellent helper. Thank you so much»
- ★Sometimes fast and smooth connection during initial setup
«On first connection, everything went quickly and smoothly»