Яндекс Go — Такси, Еда, Доставка, Маркет, Самокаты, Продукты
★ 5.0What it actually doesYandex Go is an app for ordering taxis, food, goods delivery, scooters and groceries in a single service.
Actually does
- ✓Ride-sharing60% of reviews
- ✓Food delivery15% of reviews
- ✓Grocery delivery10% of reviews
- ✓Customer Support(bonus)15% of reviews
- ✓Turn-by-turn nav(bonus)8% of reviews
Claimed, but not confirmed by reviews
- ⚠Самокаты в аренду
- ⚠Marketplace
Common complaints
- ✗Inflated and unpredictable fares12% of mentions
«Prices are not adequate! For Belgorod, prices are insanely inflated»
- ✗Double charge for a single trip4% of mentions
«Why was the taxi payment charged twice today, even though I took one trip»
- ✗Support ignores complaints or responds with AI bot without solutions10% of mentions
«The support team responds with AI, using standard phrases. If something really happens, you won't find a way out»
- ✗Dynamic price increase for the same ride on repeated viewing8% of mentions
«If you look at the same ride several times, the price skyrockets... 200 rubles price jumped to almost 700»
- ✗Deceptive navigation — deliberately plots longer routes4% of mentions
«They deceive you on navigation, they can clearly see all the roads, but the route is plotted to be as long as possible, so it costs more»
What people praise
- ★Polite, respectful and attentive drivers
«Polite, pleasant driver to communicate with. Everything is great»
- ★Convenient and easy to use app
«Very convenient to use»
- ★Comfortable rides
«Comfortable, fast, convenient»
- ★Fast arrival time and quick order completion
«Fast. Calm»
- ★Good overall service
«Good service»