HiTE PRO
★ 3.1What it actually doesMobile app for managing HiTE PRO smart home systems, enabling device control, scenario creation, and integration with Yandex voice assistants. The app suffers from critical bugs during updates (startup crashes), relay issues, support problems, and insufficient compatibility with various network environments.
Actually does
- ✓Smart home control(bonus)90% of reviews
- ✓Automation(bonus)30% of reviews
- ✓Voice calls(bonus)25% of reviews
- ✓Progress Tracking(bonus)10% of reviews
- ✓Управление релейными модулями(bonus)20% of reviews
- ✓Dark mode(bonus)5% of reviews
- ✓Customer Support(bonus)25% of reviews
Common complaints
- ✗App crashes on startup after update43% of mentions
«12/28/2024, downloaded updates from RuStore - app won't open! At all. Crashes before even opening the main screen»
- ✗Relay modules instability (freezing, failures)10% of mentions
«Relays just might not work after some time, or they might work - only restarting helps»
- ✗Poor technical support (slow responses, slow problem resolution)13% of mentions
«Can't solve a simple router change issue for a week now, answers come once a day. Can't reach anyone by phone»
- ✗App doesn't work on networks with whitelists and IP restrictions7% of mentions
«Mobile internet runs on whitelists most of the day. When will you add the app to those lists»
- ✗Non-functional password recovery feature3% of mentions
«Changed my phone and now I can't log into the app, password recovery doesn't work»
What people praise
- ★Intuitive and easy-to-understand interface
«Very convenient intuitive interface. Even a schoolchild would figure it out»
- ★Rich functionality (scenarios, history, charts, integration with Alisa)
«Creating scenarios with various conditions... History and charts for device on/off events and understanding what triggered them»
- ★The only Russian smart home solution
«The only and unique smart home systems manufacturer in Russia»
- ★Good integration with Yandex Alisa and other voice assistants
«Voice control through Alisa works... quite stable»
- ★Active development, regular updates and bug fixes
«Developers keep the data current and fix issues promptly»