Petstory: ветеринар онлайн
★ 4.8What it actually doesOnline platform for consulting with veterinarians (chat, video, audio) on the health of dogs and cats, with options for pet insurance and access to specialists (nutritionist, dermatologist, dog trainer).
Actually does
- ✓Video calls10% of reviews
- ✓Voice calls30% of reviews
- ✓Messaging20% of reviews
- ✓Customer Support40% of reviews
- ✓Страховка для домашних животных20% of reviews
Claimed, but not confirmed by reviews
- ⚠Medical records
- ⚠Reminders
- ⚠Nutrition tracking
- ⚠Консультация дерматолога
- ⚠Дрессировка и консультация кинолога
Common complaints
- ✗Unable to add card due to expiration date validation error10% of mentions
«Can't link the card because of the 'expired' status – but nowadays all cards are like this, they're auto-renewed and still active»
- ✗Error when switching from audio call to chat — app offers to close20% of mentions
«When making an audio call, you can't switch back to chat to send files. The app crashes and offers to close the app»
- ✗Lack of pet grooming services (nail trimming, etc.)10% of mentions
«Missing pet care options. For example: nail trimming, etc.»
What people praise
- ★Quick emergency assistance (night consultation without needing to take pet to clinic)
«My cat had a seizure at night, I was able to discuss everything with a doctor online right away. Didn't have to take the scared pet to the clinic. Really saved the day!»
- ★Affordable and accessible pet insurance with no market alternatives
«Very decent pet insurance. The only alternative is RGS, and there's basically nothing else decent out there»
- ★Experienced veterinarians with 4+ years of experience, ready to help anytime