Кинотеатр STARMAXCinema
★ 2.4What it actually doesApp for purchasing tickets to Starmax Cinema theaters with seat booking, QR entry, and loyalty program features, but suffers from frequent crashes, authorization issues, and loss of accumulated bonuses after updates.
Actually does
- ✓Order Management80% of reviews
- ✓In-App Purchases60% of reviews
Claimed, but not confirmed by reviews
- ⚠QR scanner
- ⚠Loyalty Program
- ⚠Product Catalog
- ⚠Push Notifications
- ⚠Seat Selection
Common complaints
- ✗Money debited but tickets not received; support claims payment was not processed15% of mentions
«They charged me... tickets didn't appear... they say the money didn't reach them, even though I have the transaction marked as completed in my receipt»
- ✗SMS codes sent with rate limiting (~15 min between attempts)30% of mentions
«Send limit exceeded for codes, try again in 15 minutes... and this happens all day»
- ✗App unavailable for hours (access error, can't buy tickets)15% of mentions
«Already an hour and a half, can't log in to buy a ticket»
- ✗Endless registration loop: app requires re-entering data, then shows 'email already taken'15% of mentions
«Crashed out of the app, trying to log back in... it says this email is already taken... and the whole thing starts again»
- ✗Poor support: reviews ignored, issues not resolved20% of mentions
«Nobody looked into this situation, and there's no response anywhere»
What people praise
- ★QR tickets are convenient — no need to print
«Tickets don't need to be printed, just show the QR code at the entrance»