Яндекс Пэй
★ 4.8What it actually doesYandex Pay is a payment app for purchases via QR code and online with a Yandex Plus cashback points system, payment splitting, and microcredit options, but with numerous support issues, arbitrary cashback deductions, and account blocks.
Actually does
- ✓P2P payments40% of reviews
- ✓Expense splitting35% of reviews
- ✓История транзакций(bonus)15% of reviews
- ✓Banking60% of reviews
- ✓Cashback and Rewards50% of reviews
Claimed, but not confirmed by reviews
- ⚠QR scanner
Common complaints
- ✗Poor support: operators transfer between departments, don't resolve issues, respond with templates27% of mentions
«Support just messes with people's heads, transferring you from one department to another»
- ✗Split payment as hidden microcredit: with any delay, interest jumps to 60% annually, terms change automatically12% of mentions
«When you're late on payment, they switch you to an annuity loan with crazy interest rates, almost 60% annually»
- ✗Arbitrary and unexplained cashback withdrawal, hidden earning conditions21% of mentions
«Cashback on selected categories is credited very rarely. Support makes excuses that some conditions weren't met, which they themselves don't even know about»
- ✗Unexplained account and card blocks without notification or reason15% of mentions
«They blocked my Yandex Pay for some unknown reason, there was money in the balance and they debited it without explanation»
- ✗Can't withdraw funds from account, requires verification or spending through Yandex services12% of mentions
«Top up the card intending to transfer the funds, but it turns out transfers aren't possible. To withdraw money, you need to complete verification, which is impossible to do»
What people praise
- ★Good transaction history and statistics view
«It was inconvenient to use a bank app without these features [history and statistics]»
- ★Convenient and intuitive interface
«Everything is simple, accessible, and clear»
- ★Fast loan and microcredit approval, low requirements
«The only bank that gave me a loan when I urgently needed money, no silly questions asked»
- ★Convenient card top-up through ВТБ terminals without commission
«Through ВТБ terminal without commission and it's credited instantly»
- ★Stable app performance
«Stable performance, visually pleasant interface»