Compass – Бизнес Мессенджер
★ 3.9What it actually doesCorporate messenger with video conferencing, chats and chatbots, positioned as fast and reliable but with call stability issues, high pricing and problematic support.
Actually does
- ✓Messaging80% of reviews
- ✓Compass
- ✓Self-hosted5% of reviews
- ✓Multi-account20% of reviews
Claimed, but not confirmed by reviews
- ⚠Video calls
- ⚠Voice calls
- ⚠Voice notes
- ⚠File sharing
- ⚠Чат-боты и API интеграция
- ⚠API access
- ⚠Реакции на сообщения
- ⚠Reminders
- ⚠Push Notifications
- ⚠Комментарии и треды к сообщениям
- ⚠Отображение времени ответа и активности
- ⚠Customer Support
Common complaints
- ✗Very high price (390 rubles/month per user)27% of mentions
«390 rubles a month per person? Are you out of your mind? For what, a regular messenger?»
- ✗Video calls unreliable (~30% success rate)10% of mentions
«Great call quality, but they work 30% of the time: they just kick everyone out of the chat room»
- ✗Account blocked without notification, loss of access to messages10% of mentions
«You blocked my account without notification... I can't even read it now»
- ✗Poor support service (doesn't respond, doesn't solve issues)17% of mentions
«The support service doesn't respond... After 12 hours, the support service reluctantly gave an answer»
- ✗Sound issues, screen sharing lag, file upload problems15% of mentions
«In the call my phone sound isn't heard... screen sharing lags at literally 10 fps»
What people praise
- ★Convenient for team business communication
«I've been using it with my team for a few days, and so far everything works well»
- ★Active development and new features added
«You can see the messenger developing every day»
- ★Good app design and interface
«Interesting design... you can see the developers put in the effort»
- ★Suitable for corporate use (on-premise option)
«A well-implemented application for communication within departments»
- ★Stability when used correctly
«No issues after a month or two of work»