TCL Home
★ 3.2What it actually doesTCL Home is an app for remote control of TCL devices (TVs, air conditioners, soundbars and others) via smartphone, but in practice suffers from frequent connection issues and unstable synchronization between actual device status and app display.
Actually does
- ✓Smart home control80% of reviews
- ✓Пульт дистанционного управления ТВ30% of reviews
- ✓Сопряжение и подключение устройств60% of reviews
- ✓Управление температурой кондиционера40% of reviews
- ✓Таймер и расписание10% of reviews
Claimed, but not confirmed by reviews
- ⚠Голосовое управление
- ⚠Трансляция фильмов, фото, видео и музыки на ТВ
- ⚠Customer Support
Common complaints
- ✗Frequent connection issues and loss of connectivity60% of mentions
«Constantly says there's no connection... Out of 10 launches, it establishes connection and detects the device only once.»
- ✗Desynchronization between app and actual device state35% of mentions
«You turn on the air conditioner remotely, you see it supposedly working, but there's silence... it's just pretending to control the device.»
- ✗Registration issues, confirmation codes not arriving, and region selection problems20% of mentions
«Confirmation code doesn't arrive. During registration and country selection, Russia is not visible at all.»
- ✗Contradictions in privacy policy, data collection10% of mentions
«The Play Market says the app doesn't collect anything, but the privacy policy says the complete opposite»
- ✗Poor interface, no dark theme, UI bugs25% of mentions
«The app has tons of bugs, the white screen is terrible, at night you can practically go blind»
What people praise
- ★Basic device management works
«Connection to the device didn't happen right away, there are occasional unresponsiveness moments. Overall satisfied.»
- ★Overall app satisfaction
«Everything is great, all good, EXCELLENT!!!»
- ★Remote TV control works
«Previously you could turn it on from your phone and control the mode and temperature»