Банк Онлайн: кредит и карты
★ 4.6What it actually doesA marketplace of banking services that aggregates offers from Russian banks and microfinance organizations for loans, credits, and cards, but with significant stability issues and interface usability problems — user reviews report bugs with balance display, authorization issues, and non-functional features.
Actually does
- ✓Customer Support5% of reviews
- ✓Marketplace30% of reviews
- ✓Banking60% of reviews
- ✓Two-factor auth(bonus)20% of reviews
- ✓File sharing10% of reviews
- ✓Dark mode(bonus)15% of reviews
Claimed, but not confirmed by reviews
- ⚠P2P payments
- ⚠Budget tracking
- ⚠Investing
- ⚠Recurring payments
- ⚠Бесконтактные платежи и QR-коды
Common complaints
- ✗Authorization issues: constant 2FA code entry requirement, password reset when checking balance20% of mentions
«constantly need to change codes to log in, also can't log in at all. I want to check my balance and it immediately resets my password»
- ✗Card balance not displayed or displayed incorrectly25% of mentions
«for several days now it doesn't show the balance on my card, and there's no information about the card at all»
- ✗Transfer errors: false debt notifications, transfers fail10% of mentions
«trying to transfer money from my card, it says there's a debt, I ask what it is - it says there's no debt»
- ✗Complex and unintuitive interface, unclear navigation after updates20% of mentions
«These constant updates are irritating. Every time they come out, it becomes unclear how to log into the bank»
- ✗QR payments not working, feature unavailable in the app5% of mentions
«how am I supposed to pay with a QR code if the app doesn't ask me to enable it and there's no such function in the settings»
What people praise
- ★Fast support
«intuitive interface fast support»
- ★Convenient and attractive T-Bank card
«very cool convenient T-Bank card»
- ★Intuitive interface (when it works properly)
«intuitive interface fast support»
- ★Everything works stably and displays correctly (when there are no issues)
«Everything works well - it always displays what you need»
- ★Overall satisfaction with functionality and offering
«everything suits me, everything is super»