ВТБ Онлайн
★ 5.0What it actually doesA mobile application for managing a VTB bank account with money transfers, payments, and cashback tracking capabilities, but suffering from frequent access failures, instability, and complex interface.
Actually does
- ✓Banking90% of reviews
- ✓P2P payments60% of reviews
- ✓Recurring payments50% of reviews
- ✓Отслеживание кэшбека40% of reviews
- ✓Two-factor auth10% of reviews
- ✓Dark mode50% of reviews
- ✓SMS-уведомления о транзакциях10% of reviews
Claimed, but not confirmed by reviews
- ⚠Мобильное приложение
Common complaints
- ✗Frequent access failures and 'temporarily unavailable' errors45% of mentions
«It constantly says I can't log in temporarily. I have to log back in 4-5 times»
- ✗Frequent app crashes35% of mentions
«It crashes constantly!!!!! Nothing but problems with this app!!!!»
- ✗Complicated and confusing interface, unclear function placement30% of mentions
«Very often you have to struggle to find something. With each update it gets more confusing»
- ✗Confusing cashback system, odd categories, restrictions25% of mentions
«Cashback is hidden somewhere unclear, the categories are weird, only available when paying with VTB Pay»
- ✗Excessive advertising and pushy service offers10% of mentions
«Constant ads and offers from the bank. Endless pushing of services»
What people praise
- ★App works overall (among positive reviews)
«I love VTB / The bank is fine / Everything is satisfactory»
- ★App was more convenient and intuitive before
«It was more convenient before / It wasn't bad before the update, everything was in its place»