Deutsche Bank
★ 4.7What it actually doesDeutsche Bank's mobile banking app allows account management, transfers, and payments, including mobile payments via Google Pay and investing. The app suffers from frequent crashes, two-factor authentication issues, and a complicated transaction verification process.
Actually does
- ✓Banking80% of reviews
- ✓P2P payments30% of reviews
- ✓Recurring payments10% of reviews
- ✓Two-factor auth15% of reviews
Claimed, but not confirmed by reviews
- ⚠QR scanner
- ⚠Budget tracking
- ⚠Investing
- ⚠Мобильные платежи через Google Pay
- ⚠Снятие наличных без карты
- ⚠Управление кредитными картами
- ⚠Dark mode
- ⚠Управление данными аккаунта (более 70 сервисов)
Common complaints
- ✗Biometric authentication not working after updates10% of mentions
«Fingerprint login doesn't work anymore. It just doesn't work.»
- ✗App crashes and failures after updates10% of mentions
«after the update the app doesn't work»
- ✗Complex process for confirming recurring payments (TAN photo)5% of mentions
«I don't want to confirm TAN transfers by photo every time... why can't I confirm payments with my fingerprint?»
- ✗Lack of complete localization to Russian language5% of mentions
«Why is there no German language?»
- ✗Low performance, lags and freezes5% of mentions
«it's always lagging»
What people praise
- ★Simple and intuitive interface
«Everything is easy and simple. Very good and straightforward.»
- ★Reliable execution of basic banking operations
«excellent app, good bank, good application»
- ★Convenient overview of accounts and transactions
«Account status and notifications are always in order»
- ★Overall user satisfaction with basic functionality
«I am satisfied, thank you, good»