VeloBank
★ 4.4What it actually doesVeloBank is a mobile banking app for managing accounts, cards, credits, transfers, and payments via BLIK and Google Pay, with currency exchange and safe deposit services, though it suffers from instability, payment delays, and lack of localization.
Actually does
- ✓Banking70% of reviews
- ✓P2P payments40% of reviews
- ✓Recurring payments10% of reviews
- ✓Two-factor auth15% of reviews
- ✓Управление дебетовыми и кредитными картами10% of reviews
- ✓Биометрический вход (отпечаток пальца)15% of reviews
Claimed, but not confirmed by reviews
- ⚠FX rates
- ⚠Multi-currency
- ⚠Invoicing
- ⚠Интеграция с Google Pay (платежи телефоном)
- ⚠Управление счётами и локатами
- ⚠Управление кредитами (просмотр, спплата, рефинансирование)
- ⚠Сейф (блокировка средств без комиссии)
- ⚠Widgets
Common complaints
- ✗Instability: freezes, crashes, inability to log in35% of mentions
«The app has become unstable. It started freezing very often... the app periodically just blocks without the ability to log in with a password»
- ✗Payment delays: BLIK takes 1-2 days, card top-up 30-40 minutes25% of mentions
«money is delayed for 3-4 days... can someone explain to me why I've been waiting for a BLIK transfer for two days?»
- ✗Login errors: infinite loading, app freezes during password entry15% of mentions
«For several days now I can't log in normally — it just keeps loading... 10 min logging in»
- ✗Biometric authentication and pattern lock failures12% of mentions
«lost the ability to log in with fingerprint... it locks up without the ability to log in with a password»
- ✗Missing Russian and Ukrainian language support20% of mentions
«if the app was in Russian, it would be even better... there's no Russian/Ukrainian language»
What people praise
- ★Simple and intuitive interface
«Everything is very simple and clear, everything can be done very quickly»
- ★Overall recommendation of the bank as good
«super bank and super application... I recommend it, the bank is really good»
- ★Good customer support and assistance with issues
«Great service, they help with any questions... support is always happy to help»
- ★Ease of use
«convenient to use»
- ★Acceptable loading speed (with minor delays)
«loads a bit slowly, but overall it's well done»