Кредит Европа Банк
★ 4.8What it actually doesMobile banking app for managing accounts, cards, payments and transfers, with cashback tracking and bill payment features; suffers from frequent login issues, display problems and bugs after updates.
Actually does
- ✓Banking35% of reviews
- ✓P2P payments5% of reviews
- ✓Recurring payments10% of reviews
- ✓Программа лояльности и кешбэк (отслеживание бонусов и баллов)15% of reviews
- ✓Two-factor auth25% of reviews
Claimed, but not confirmed by reviews
- ⚠Multi-currency
- ⚠Budget tracking
- ⚠Invoicing
- ⚠QR scanner
- ⚠Геолокация отделений и банкоматов
Common complaints
- ✗Login issues after update (won't accept password, fingerprint, PIN)35% of mentions
«After the update, the app won't let me log in with my fingerprint. Can't log in for three days. I enter the password correctly, but it says the password is wrong.»
- ✗Frequent crashes, errors 70126, 70-139, app won't open30% of mentions
«Can't update and the app hasn't let me in for a long time! The app won't open, it says 'no network'.»
- ✗Major UI issues after update (very small font, illegible)15% of mentions
«After the latest update, the font became very small, can't see anything. Can't see the transaction history.»
- ✗Missing or delayed transaction display in history (MCC code visible hours later)8% of mentions
«I make a purchase and want to check what MCC code the merchant had - but this purchase is NOT in the history!!! Only 2 hours later does a push notification appear out of nowhere»
- ✗Constant password and login reset requirements8% of mentions
«The password and login keep disappearing, have to restore them all the time.»
What people praise
- ★Stable cashback and fast bonus accrual
«I really like that the main card conditions don't change every month. Stable cashback, percentages. Everything is clear. They credited the points right away, you can spend them immediately.»
- ★Reliable bank with good service
«Excellent bank! High interest rates, no problems with account maintenance, polite staff at the branch, excellent mobile app.»
- ★Simple and intuitive app, convenient to use
«The app has no frills, everything is understandable, works without glitches.»
- ★Good conditions and stable offers
«Everything is great! The app is convenient to work with.»