Примсоцбанк
★ 3.9What it actually doesMobile app for basic banking operations (payments, transfers, account and transaction history viewing) with frequent technical issues, intrusive advertising, and unreliable push notifications.
Actually does
- ✓Banking95% of reviews
- ✓P2P payments75% of reviews
- ✓Recurring payments30% of reviews
- ✓SMS и push-уведомления о операциях(bonus)40% of reviews
- ✓Two-factor auth(bonus)20% of reviews
Claimed, but not confirmed by reviews
- ⚠FX rates
- ⚠Поиск банкоматов и офисов
Common complaints
- ✗Push notifications not arriving or not displaying, blocking transactions27% of mentions
«When performing operations, push notifications arrive but I can't view them because they don't pop up on the screen»
- ✗App update failures, inability to access funds10% of mentions
«Terrible bank, can't update the app. Keeps crashing»
- ✗Unresponsive support service, refusal to help, chat disabled17% of mentions
«I was writing to the chat for two days to solve a problem. Instead of solving it, they disabled the chat so I couldn't write»
- ✗Intrusive ads blocking access to banking features13% of mentions
«Fed up with ads, you open the bank and THERE'S AN AD and until it loads you can't get into the bank»
- ✗Frequent maintenance several times per month10% of mentions
«Endless maintenance work almost every day, and 3 times a month it's impossible to do anything»
What people praise
- ★Basic banking operations work and are intuitive
«Everything works fine and is clear. It's all standard, works well. It's intuitive»
- ★Convenient app for everyday use
«Good and convenient app. The bank is reliable. It's pleasant and convenient to work with»
- ★Convenient transaction history view