ЕКЖ Ямала. Поставщик соцуслуг
★ 2.8What it actually doesAn application for social service organizations in YANAO that enables citizen identification via a unified card and tracks provided services, but suffers from serious stability and performance issues.
Actually does
- ✓QR scanner40% of reviews
- ✓Идентификация граждан по Единой карте15% of reviews
- ✓Предоставление и учёт социальных услуг20% of reviews
- ✓Cloud sync(bonus)10% of reviews
- ✓Customer Support(bonus)15% of reviews
- ✓Supplier management
Claimed, but not confirmed by reviews
- ⚠Управление индивидуальными программами граждан
- ⚠Просмотр остатка по услугам
Common complaints
- ✗QR codes load for 15-30 seconds, app lags during peak hours35% of mentions
«QR codes take 15-30 seconds to load... Constantly freezing. By the time you scan all the codes, the class is already over»
- ✗Constant crashes, app doesn't open50% of mentions
«Won't open, asks to update, but doesn't update either... Constantly logs out of the account»
- ✗Updates fail to install, cause errors30% of mentions
«update wouldn't install... After update, it shows a data sending error»
- ✗Tech support unresponsive, operators don't answer15% of mentions
«Tech support number is invalid, operators are online but don't respond»
- ✗UI issues: menu overlays content, complex navigation15% of mentions
«The top part of the app overlays the time and stops being clickable»
What people praise
- ★Developers fix bugs
«They fixed the bugs, thank you, everything works as it should»
- ★Core functionality works correctly (when the app works)
«easy and convenient... everything works as it should»
- ★Intuitive interface
«Great app!»