Onlinesemena
★ 4.5What it actually doesOnline store for seeds and planting materials with a catalog of 25,000+ products, but with multiple technical issues: the app crashes, cart functionality is broken, and there are problems with authentication and payment.
Actually does
- ✓Marketplace80% of reviews
- ✓Product Catalog70% of reviews
- ✓Product Search15% of reviews
- ✓Food delivery25% of reviews
- ✓Loyalty Program(bonus)5% of reviews
- ✓Подборка профессиональных семян и саженцев30% of reviews
- ✓Отправка семян в зависимости от природной зоны(bonus)5% of reviews
Claimed, but not confirmed by reviews
- ⚠Order Management
- ⚠Customer Support
Common complaints
- ✗App crashes, freezes and closes unexpectedly50% of mentions
«Can't select delivery because the app crashes. Been struggling for 3 days»
- ✗Shopping cart doesn't work, won't open35% of mentions
«Cart won't open for about two weeks now, can't place an order»
- ✗Issues with payment processing20% of mentions
«Can't pay for the order - it redirects to a blank page»
- ✗Phone number authorization doesn't work, SMS sending issues15% of mentions
«Can't log in with phone number - SMS sending error»
- ✗Mismatch between delivery options described in the app and actual options during checkout10% of mentions
«It says there is Russian mail delivery, but when I place an order, mail delivery is not available»
What people praise
- ★Quality of seeds and seedlings
«Plants are wonderful. I've ordered more than once and I'm very satisfied with both the delivery and the seedlings. All the seedlings took root»
- ★Large selection of plants and seeds
«Large selection of plants from professionals»
- ★Developers listen to user feedback
«Developers listen to user feedback for app improvements and, for example, made the search more convenient»
- ★Convenient interface and logical navigation
«Convenient app with logical navigation»
- ★Affordable prices
«Affordable prices. Quality»