Фитмост: фитнес красота релакс
★ 5.0What it actually doesAn app for finding and booking fitness studios, beauty salons, and spa centers.
Actually does
- ✓Бронирование студий фитнеса
- ✓Бронирование салонов красоты
- ✓Бронирование спа-центров
- ✓Поиск услуг по категориям
- ✓Marketplace90% of reviews
- ✓Управление бронированиями и отменой85% of reviews
- ✓Payment Tracking(bonus)70% of reviews
- ✓Loyalty Program(bonus)70% of reviews
- ✓Customer Support(bonus)65% of reviews
- ✓Поиск по категориям и фильтрам50% of reviews
- ✓Order Tracking40% of reviews
- ✓Сохранение избранных мест(bonus)10% of reviews
Common complaints
- ✗App constantly freezes, lags, and fails to load73% of mentions
«most of the time I can't book a workout on the first try - after an endless loading screen it gives an error»
- ✗Bonuses/points unjustifiably expire after 6 months without warning, money is confiscated40% of mentions
«last month I lost 55,000 rubles, and I wasn't notified about it»
- ✗Booking doesn't work: errors, cancellations due to app errors, status changes62% of mentions
«I booked a class, went to the studio, and 10 minutes before it started I got a cancellation notification. The studio said it was a FitMost error»
- ✗Support service is unresponsive, replies with generic phrases, doesn't help with issues52% of mentions
«at 19:48 they replied that they're currently having issues with the schedule display and are already looking into it»
- ✗Search by name doesn't work, must use preset categories25% of mentions
«When I type 'yoga' in 'Classes' it doesn't find most of the classes»
What people praise
- ★Convenient to search for and select activities/procedures (location, time, duration, provider)
«It's convenient to search for activities/procedures: where, when, what time, who»
- ★Can cancel without financial losses (in ideal case)
«If plans change, you can cancel a scheduled event without financial losses»
- ★Interface is convenient and intuitive (when working properly)
«The app is convenient / user friendly»