Gold Apple: beauty store
★ 4.9What it actually doesAn online cosmetics and home goods store app featuring a catalog of over 5000 brands, a loyalty program and delivery, but suffering from critical stability issues: frequent freezes, inability to open the app after updates, and slow content loading.
Actually does
- ✓Investing
- ✓Marketplace15% of reviews
- ✓Product Catalog10% of reviews
- ✓Loyalty Program8% of reviews
- ✓Coupons5% of reviews
- ✓Order Tracking3% of reviews
- ✓Food delivery5% of reviews
- ✓P2P payments8% of reviews
- ✓Customer Support5% of reviews
Claimed, but not confirmed by reviews
- ⚠Лимитированные коробки (GoldAppleBOX)
- ⚠Подарочные карты (электронные и пластиковые)
- ⚠RSS / News
- ⚠Wishlist
Common complaints
- ✗App constantly freezes, fails to open, and crashes after updates65% of mentions
«The app constantly lags, freezes, won't open and won't load anything. Today the account page doesn't work, tomorrow the cart, then the home screen. You never know which page will fail to open next.»
- ✗Very slow content loading (photos, app overall)35% of mentions
«I want to read people's opinions about the product, but photos load for 10 minutes or more.»
- ✗Issues with checkout (non-functional cart, unable to select items)15% of mentions
«Let's do something about the cart. It's absolutely non-functional. Make it so products can be selected for the order, like in Ozon, Wildberries, Lamoda, etc.»
- ✗Poor customer support (slow responses, no assistance, account blocks)10% of mentions
«My experience with support is similar. Nobody cares. I asked them in the comments and they blocked me.»
- ✗Payment issues (card not loading, SBP works, lack of options)10% of mentions
«Card payment doesn't load, SBP loads instantly. But I need to pay specifically with a card.»
What people praise
- ★Wide selection of brands and products (5000+ brands, including exclusive ones)
- ★Loyalty program with bonuses and beauty rewards
- ★Convenient delivery and pickup options
- ★Interest in advanced filtering by product composition
«It would be nice if products could be sorted by composition and components»