GrandTrain 2.0
★ 2.1AndroidRuStore
What it actually doesGrandTrain 2.0 is a mobile app for searching and purchasing train tickets with e-ticketing and seat selection, but suffers from critical stability issues during peak loads and numerous functional bugs.
30%Marketing ≈ reality15%Stability58%Live project
Actually does
- ✓Поиск и оплата билетов на поезда100% of reviews
- ✓Несколько классов обслуживания10% of reviews
- ✓Оплата картой(bonus)20% of reviews
- ✓Оплата через СБП(bonus)10% of reviews
- ✓Two-factor auth(bonus)15% of reviews
- ✓Customer Support(bonus)15% of reviews
Claimed, but not confirmed by reviews
- ⚠Выбор удобного места в вагоне
- ⚠Просмотр маршрута поездки
- ⚠Просмотр приобретённых билетов
- ⚠Оплата без комиссии
Common complaints
- ✗App and website crash at 8:00 AM when sales open (error 403, 'too many requests')60% of mentions
«When sales open at 8:00 both the app and website crash hard from the high volume of requests. And by 8:15 there are already no tickets left.»
- ✗Incorrect seat selection: system scatters passengers across different cars instead of seating them together, no side seats available35% of mentions
«You select seats for 4 people together, but it scatters them all over the car»
- ✗App freezes and crashes during payment, especially when entering CVC or completing the order40% of mentions
«Gets to the payment stage and then stuck! Managed to select seats and create the order, but can't pay.»
- ✗Missing features: waitlist, pre-order, ticket refund through app, platzkart without bedding25% of mentions
«No 'Waitlist' section like on the website; can't pre-order tickets on the opening day»
- ✗Out of sync with website: tickets not visible in app but visible on website15% of mentions
«In the end I bought on the website, and the app doesn't even show my tickets»
What people praise
- ★App can purchase tickets (when not freezing)
«All good, BUT...»
- ★Support for multiple payment methods (card, SBP)
- ★Seat selection interface (when it works)