X5 Курьер
★ 2.6What it actually doesX5 delivery app for self-employed couriers allows accepting delivery orders with payment based on weight and distance, but suffers from critical geolocation issues, frequent crashes, and order distribution problems.
Actually does
- ✓Gig work95% of reviews
- ✓Income Tracking40% of reviews
- ✓Order Management80% of reviews
- ✓Push Notifications(bonus)15% of reviews
- ✓Определение геолокации курьера65% of reviews
- ✓Customer Support(bonus)50% of reviews
- ✓Рейтинговая система курьеров(bonus)20% of reviews
- ✓Алгоритм распределения заказов(bonus)35% of reviews
- ✓Расчёт оплаты по весу и дистанции15% of reviews
- ✓Чек-ин в магазин(bonus)10% of reviews
- ✓Ad-free(bonus)5% of reviews
Common complaints
- ✗Critical geolocation failures50% of mentions
«Geolocation keeps crashing. I'm constantly somewhere in Sushary or in Lake Ladoga!! Fix this bug!»
- ✗App freezes and lags30% of mentions
«The app runs very slowly and often freezes. Problems occur at all stages: when placing an order, receiving it, delivery»
- ✗Ineffective support service35% of mentions
«Can't reach support, no direct contact, only a problem tree that doesn't help much. Support service cannot assist»
- ✗Unfair and inefficient order distribution30% of mentions
«Asked couriers about it, they said priority doesn't work here, it's just luck»
- ✗Registration and bank connection issues10% of mentions
«Horrible app from the registration step, won't proceed past 'connect your bank'»
What people praise
- ★Stable and timely payouts
«I've been working here for three months already. Payouts come every week, right on time»
- ★Transparent payment system (weight + distance)
«I like that each order is paid based on weight and distance, not a flat rate. It's fair»
- ★Application stability (for working users)
«The app is stable, it hasn't crashed once in six months even at the most crucial moments»
- ★Geolocation quality (when it works)
«I was worried there would be confusion with geolocation, but it seems fine here»
- ★Quick registration and onboarding
«Registration took less than three days»