Trip.com: Отели, рейсы, поезда

Name: Trip.com: Отели, рейсы, поезда
Rating: 4.83 (892406 reviews)

★ 4.8

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What it actually doesWith Trip.com, you can search for and book great deals on hotels, flights, and train tickets without hassle.

45%Marketing ≈ reality35%Stability97%Live project

Actually does

✗Support doesn't resolve issues, fraud in refunds35% of mentions
«They deceive customers, for example, by refusing to resolve an issue. The airline refunded the money, but they refuse to return it to us.»
✗Unauthorized booking cancellation, money not refunded8% of mentions
«We booked a hotel, paid, received confirmation. On the way I saw that the booking was cancelled. But we didn't cancel anything.»
✗App freezes and glitches when booking hotels25% of mentions
«When canceling flights, these guys can't refund money to a Russian card. It shows rooms are available, but when you try to book - it says there are no rooms.»
✗Hotel photos don't match reality, processed with AI12% of mentions
«Hotel photos don't match reality. All photos are processed with AI, and it's hard to understand what you're getting.»
✗App requires authorization to view information5% of mentions
«It's annoying that it constantly requires authorization. I just want to view the hotel address without having to enter my data.»

★Support for Russian cards (Mir) and refunds
«You can pay with a Mir card and get a refund if the booking is cancelled. Very convenient.»
★Desktop version works stably and reliably
«It's worth visiting from a computer - hotel and rooms are selected without problems. Best app for trip planning.»
★Convenient and fast booking of hotels and tickets
«Very convenient app. You can book hotels, plane tickets, event tickets - everything in one place.»
★Excellent app for traveling in Asia
«Excellent app for traveling in Asia. Flights, hotel bookings, e-SIM - everything is here.»
★Low prices, more competitive than competitors
«Better than Booking. Always the best offers and services.»