Smart. Супермаркеты
★ 4.8What it actually doesThe Smart supermarket app provides a virtual loyalty card, online product catalog with prices, digital receipts and customer support, but does not offer delivery or pickup options.
Actually does
- ✓Loyalty cards5% of reviews
- ✓Product Catalog15% of reviews
- ✓Price comparison(bonus)10% of reviews
Claimed, but not confirmed by reviews
- ⚠Игры в приложении для выгоды
- ⚠Электронные чеки на почту
- ⚠Сохранение избранных товаров
- ⚠Customer Support
- ⚠QR scanner
Common complaints
- ✗No delivery or pickup options20% of mentions
«It's too bad there's no home delivery 🚚 of goods»
- ✗Login issues and internet requirement for customer card5% of mentions
«Forgets login. Can't present customer card at checkout. Can't log in when internet is blocked.»
- ✗High prices on some products15% of mentions
«Prices have become high for a Russian manufacturer's product; last year a can like this cost 350 rubles.»
- ✗Issues with product quality and freshness10% of mentions
«It went bad((( I used to go out of my way to buy it, got 2 packs. I liked its fluffiness, airiness and taste. Lately there's none of that.»
- ✗Not available in all regions of Russia5% of mentions
«Pointless app for me, since there's no delivery in Saransk where I live.»
What people praise
- ★Quality and freshness of products
«Always fresh products!!! Thank you!»
- ★Website prices match in-store prices
«Excellent store! Prices match what's listed on the website, I recommend it.»
- ★Selection and variety of products
«Excellent quality»
- ★Low prices on products
«Good store. The prices are reasonable. On many items lower than in other supermarkets.»
- ★Convenience and ease of use
«I like everything!»