Ural Airlines
★ 3.1AndroidRuStore
What it actually doesMobile airline app for flight search, ticket purchase and booking management with loyalty program, but with widespread issues in login, registration and data synchronization.
0%Marketing ≈ reality0%Stability96%Live project
Actually does
- ✓Flight search10% of reviews
Claimed, but not confirmed by reviews
- ⚠Покупка авиабилетов
- ⚠Выбор места в самолёте
- ⚠Loyalty Program
- ⚠Cashback and Rewards
- ⚠Онлайн-регистрация на рейс
- ⚠Посадочный талон в приложении
- ⚠Offline-first
- ⚠Отслеживание статуса рейса
- ⚠Autofill
Common complaints
- ✗Registration in the app is not possible35% of mentions
«It's impossible to register in the app. You fill out the whole form, enter your email, it says please confirm to activate, but the email never arrives!»
- ✗Errors logging into personal account25% of mentions
«I can't log into my account, neither in the app nor on the website. Password recovery doesn't work.»
- ✗Errors when checking in for a flight20% of mentions
«When checking in for a flight it ALWAYS gives an error, even if seats are selected and paid for.»
- ✗Confirmation SMS and emails don't arrive15% of mentions
«The confirmation code SMS doesn't arrive. I've tried several times.»
- ✗Chronic flight delays20% of mentions
«Chronic flight delays of 5 or more hours.»
What people praise
- ★Flight ticket search works
«It worked for me. I bought the tickets.»
- ★Diverse fare options (Promo, Economy, Business)
- ★Modern design and interface