Бигам
★ 4.5What it actually doesOfficial app of the federal retail chain "Bigam" for searching and purchasing tools, equipment and building materials with digital loyalty card and delivery services across Russia. In practice, it operates inconsistently: half of users praise its speed and convenience, while the other half complain about lags, slowdowns, malfunctioning filters and frequent search result resets.
Actually does
- ✓Marketplace90% of reviews
- ✓Product Search85% of reviews
- ✓Loyalty Program(bonus)45% of reviews
- ✓Loyalty cards(bonus)45% of reviews
- ✓Product Catalog60% of reviews
- ✓Order Management40% of reviews
- ✓Food delivery10% of reviews
- ✓Order Tracking(bonus)25% of reviews
- ✓Payment Tracking15% of reviews
- ✓Coupons10% of reviews
- ✓Dark mode(bonus)35% of reviews
- ✓Multi-currency5% of reviews
- ✓Turn-by-turn nav10% of reviews
Claimed, but not confirmed by reviews
- ⚠Price comparison
Common complaints
- ✗App is very slow and laggy55% of mentions
«The slowest shopping app out there... constantly laggy and pages skip»
- ✗Search returns incorrect results or doesn't work50% of mentions
«The search doesn't find anything... the app returns a third of what you're looking for»
- ✗Filters and price sorting don't work35% of mentions
«The filters don't work at all, when you click on any of them it just doesn't search for anything»
- ✗Loss of state: search resets, need to re-enter30% of mentions
«Search results constantly reset, have to re-enter what I'm looking for»
- ✗Poor customer support, operators don't help10% of mentions
«The operator was useless, started ditching me right away»
What people praise
- ★Electronic loyalty card instead of physical card
«Convenient electronic Bigam card at checkout... now you don't need to carry a plastic card»
- ★Fast app performance (when it works)
«The snappy app performance is really pleasing... loading happens instantly»
- ★Convenient tracking of accumulated bonuses and history
«Can see how many bonuses I've accumulated... easy to track current balance»
- ★Clear and convenient interface, beautiful design
«Pleasant and modern design... convenient search for all products, product cards open quickly»
- ★Large product assortment (40,000+ items)
«The assortment is large... convenient, I quickly got the hang of finding everything here»