e-Salyq Azamat
★ 2.9What it actually doesApp for managing taxes in Kazakhstan: view tax debt, pay taxes, access tax services and submit inquiries to the tax authority. In practice, it often fails to open, frequently crashes, and services are periodically unavailable.
Actually does
- ✓Payment Tracking15% of reviews
- ✓Recurring payments20% of reviews
- ✓Tax reporting15% of reviews
- ✓Digital Signature(bonus)20% of reviews
- ✓Russian localization5% of reviews
- ✓Two-factor auth(bonus)5% of reviews
Claimed, but not confirmed by reviews
- ⚠Calendar
- ⚠Customer Support
- ⚠Сведения о задолженности по налогам и соцвзносам
- ⚠Поиск налогоплательщика и неблагонадежных плательщиков
Common complaints
- ✗App frequently fails to open or crashes immediately50% of mentions
«Downloaded the app, but it won't even open, keeps crashing back to the phone's home screen»
- ✗Incompatibility with iOS 15 and iPhone 7-1115% of mentions
«Doesn't work on iPhone 7 with iOS 15.8.3. It just closes immediately»
- ✗Services frequently unavailable or temporarily not working15% of mentions
«Service temporarily unavailable, I'm sick of it»
- ✗Issues with digital signature (no GOST support, unified key not working)12% of mentions
«Can't submit a passenger customs declaration because the app is outdated and doesn't accept GOST format signature»
- ✗Authorization problems (SMS code removed, login screen hangs)10% of mentions
«Can't log into the app. Before it accepted SMS codes but now that feature is gone»
What people praise
- ★Tax payment works (when the app launches)
«Submitted the declaration, worked without issues»
- ★Support for Kazakh, Russian, and English languages