Метро Москвы – МЦД и МЦК

Actually does

• ✓Turn-by-turn nav30% of reviews
• ✓Public transport40% of reviews
• ✓Payment Tracking15% of reviews
• ✓Recurring payments35% of reviews
• ✓Виртуальная карта Тройка20% of reviews
• ✓QR scanner(bonus)5% of reviews
• ✓Trip planning25% of reviews
• ✓Customer Support15% of reviews

Claimed, but not confirmed by reviews

• ⚠Biometric Authentication
• ⚠Интеграция с такси, самокатами и велобайками
• ⚠Ride-sharing
• ⚠Информация о станциях (туалеты, зарядки, кафе)
• ⚠Продажа билетов на междугородние автобусы
• ⚠RSS / News

Common complaints

• ✗Virtual card doesn't work at turnstiles12% of mentions

  «I issued a virtual Troika card, but to pass through you have to try all the turnstiles and if you're lucky it will work»

• ✗Money is not credited to the card upon top-up8% of mentions

  «I topped up 2 cards for a total of 1000 rubles, but the funds were never credited»

• ✗App is unstable and crashes10% of mentions

  «The app often doesn't work properly with map display and the ability to validate trips»

• ✗Support service is ineffective (AI chatbot doesn't help)8% of mentions

  «Support service is made with AI, which doesn't understand your question»

• ✗Inconvenient UI (departure/arrival station selection)5% of mentions

  «stupid suggestion to choose 'here' or 'there' with empty fields»

What people praise

• ★Convenient route planning with car recommendations

  «View metro routes with recommendations for which car to take, with all transitions, transfers and exits to the city»

• ★Convenient Troika card top-up

  «Now I only top up my Troika card here»

• ★Overall convenience and functionality of the app

  «Thank you, very convenient app»

• ★Must-have for Moscow Metro users

  «App must have!»

• ★Offers multiple route options

  «Allows quickly creating several route options»

Where to install