Метро Москвы – метро, МЦД, МЦК

Actually does

• ✓Public transport80% of reviews
• ✓Виртуальная карта Тройка (оплата в метро)50% of reviews
• ✓Biometric Authentication10% of reviews
• ✓Recurring payments20% of reviews
• ✓QR scanner25% of reviews
• ✓Payment Tracking5% of reviews
• ✓Trip planning10% of reviews
• ✓Customer Support10% of reviews
• ✓iOS widgets(bonus)10% of reviews

Claimed, but not confirmed by reviews

• ⚠Turn-by-turn nav
• ⚠Запись баланса карты через NFC
• ⚠Ride-sharing
• ⚠Продажа билетов на междугородние автобусы
• ⚠RSS / News

Common complaints

• ✗Money disappears from account, support cannot help recover it15% of mentions

  «Top-up is recorded, but the balance on the Troika simply disappears! This is the second time it happened»

• ✗QR payment extremely unstable (requires 5+ attempts)25% of mentions

  «Out of 5 days I managed to use QR pass once. All the other times tons of attempts - zero result»

• ✗Non-functional customer support (no email responses, operators silent)20% of mentions

  «Disgusting customer support. Can't solve anything. They don't see transactions.»

• ✗Forced auto-replenishment, impossible to cancel or change20% of mentions

  «Auto-replenishment is forced on you and it's impossible to cancel or change it»

• ✗Delayed money deduction (from 2 hours to 3 days)10% of mentions

  «Money is deducted not immediately which is very inconvenient, but after some time from 2 hours to 3 days»

What people praise

• ★Convenient biometric payment (selfie) for metro entry

  «Very convenient for passing through the metro»

• ★Virtual Troika works without issues (core features)

  «I use top-up, virtual and regular card. These features work without issues»

• ★Metro routing and map

  «The app is very useful and necessary»

• ★Integration of different transport types in one app

  «MultiTransport combined the most popular routes»

Where to install