ОФИС.Mobile
★ 4.5What it actually doesApp for paying utilities, school meals, and replenishing transport cards in one place, though it frequently experiences authorization issues, stability problems, and interface usability concerns.
Actually does
- ✓Recurring payments10% of reviews
- ✓Expense Tracking15% of reviews
- ✓Payment Tracking20% of reviews
- ✓Document Management8% of reviews
- ✓Управление счётом в школе/саду5% of reviews
- ✓Пополнение транспортных карт онлайн8% of reviews
- ✓Подача показаний счётчиков12% of reviews
Claimed, but not confirmed by reviews
- ⚠Receipts scanning
- ⚠Two-factor auth
- ⚠Messaging
- ⚠Push Notifications
- ⚠Appointment Booking & Scheduling
Common complaints
- ✗SMS with confirmation code not received22% of mentions
«I can't log into the app, the SMS with the code doesn't arrive, spent a whole day and got nothing»
- ✗App frequently crashes, freezes, doesn't open18% of mentions
«Constantly getting the message that the app is not responding»
- ✗Confusing and non-intuitive interface16% of mentions
«Every time I try to remember where to go to perform some action»
- ✗Payment issues (errors, freezes, requires re-confirmation at bank)14% of mentions
«Can't pay with VTB card at all, to pay with Alfabank card I have to do a lot of manipulations»
- ✗Meter readings not saved/transmitted correctly10% of mentions
«Doesn't transmit current meter readings. As a result, the next bills come in with the average monthly consumption amount»
What people praise
- ★Convenient payment of all services in one place
«Very convenient app for paying all utilities in one place»
- ★Fast and convenient payment
«convenient, fast»
- ★Wide range of features (school, transport, services)
«good app for payments»
- ★Accessibility from home (remote services)
«normal»
- ★Clear interface (for some users)
«everything is clear and understandable»